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Technical presentation tips from Cloud Computing Conference

Feel like you need some input when giving a technical presentation?

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I attended the IDC Cloud Computing conference on Tuesday. Here’s what happens when I’m in the audience at a conference (if you follow me on Twitter, you might have got these live…) My blood sugar was dropping towards the end, methinks…

[If you've just arrived from Rowan Monahan's Fortify Your Oasis site - welcome!]

In chronological order:

  • I’m always interested in specialists presenting – what they feel is high level might not be their audience’s perception. Hard.
  • Putting the CLEAR message of your data on the slide helps enormously
  • If you’re using a non-standard chart, explain the significance of the graphics in general, before talking about the specifics.
  • If you say your video is short, make it under 120 seconds. Otherwise say how long it is in minutes.
  • If you ARE talking to a tech/specialist audience DO use jargon as a shortcut.
  • Answering a major question with a case study can be effective.
  • If you can truly answer an important concern, go ahead and answer it. If you can’t, be honest.
  • Don’t leave answering major concerns til the end – start with those answers.
  • Projecting slides from behind means you don’t get the evil projector deathbeam going across your face. Can approach the slide.
  • Repeat after me: Teaching is the new selling.
  • Even with high energy/ordinary language/ moderate pace, screens of multiple bullet points make things more difficult to follow
  • Multiple bullet points make me go ‘Ok, what’s your point?!’
  • If your audience ever thinks ‘So, what’s your point?’ you’ve not done your job.
  • If you want to be conversational in presentations, moderate (read: feels S L O W) pace is utterly key.
  • When giving a case study, check WE really need a visual aid, otherwise just tell it as a story.
  • I think bullet points might be inherently boring. Enough.
  • If you feel like you need to show your credentials at the beginning of a presentation, please do it in a matter of seconds.
  • Slides can stop you being able to react effectively to previous speakers, especially in a conference on a single topic.
  • Tell me in the first sentences of your presentation which of my problems you’re going to help me solve.
  • Don’t think we’re stupid enough to not notice when you disguise a sales presentation as an educational one.
  • I can deal with about 2 minutes of us-us-us-we-we-we. If you’re gonna do an ad, you’ve got 120 seconds.
  • We-We-We in a presentation is like being on a date with someone who asks no questions.
  • If you don’t want to go through all the POINTS why put them on the SLIDE? Didn’t have time to prepare things for me? So kind.

***

At this point, I went to lunch and became a little more patient. (And I know that this article is all bullet points. But I’m not making a presentation am I? Don’t question me.)

***

We had unexpected (only because we forgot their dates) and totally delightful houseguests this week, so I took some time off and did tourist things. I read no new books, saw no new websites, watched no new movies. Sorry.

Normal service (including the promised presentation superpowers) will resume next week.

***

Mildly related articles

~ 9 easy things you can do to stand out in technical presentations

~ Creating slides for technical presentations

~ Marinading the big lump of clay – getting presentation material together

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Creating slides for technical presentations

How are you about putting slides together for technical presentations?

I admit it – I have been derelict in my duty to you. Around PowerPoint, anyway. I’ve done you a disservice. And it’s this comment by Nancy Duarte, the PowerPoint design guru, that made me realise it (scroll down – her first point).

She said that the current trend towards PowerPoint-Zen-type slides (one full-bleed image and a bit of text) is all well and good for marketing presentations, or keynotes, but what about presentations for technical people? Someone, she says, needs to come up with the standards for slides for physicians, scientists and engineers.

Well, that person, I’ve humbly decided,  is me.

The Lightheart rule for PowerPoint slides is:

You only need a slide in a presentation if you’d need one in conversation.

I still stand by that.

That doesn’t get away from the fact that in conversations about technical topics, you might need a diagram or two. And it seems like no one has ever put together the advice for how to do that, apart from silly rules about how many bullet points to have or what colour text to use.

Here are my first thoughts about how to design visual aids for technical presentations. I reserve the right for this to be provisional as I do more thinking and research…

When thinking about the information you’re delivering…

  • Think about what they know already, what they need to know in order to make the decision (more about this  in my free book)
  • Start with what you would do in conversation, in terms of formality and level of detail
  • If listing features (facts) about a system, check that the audience really needs to know them
  • Always link facts to advantages for the audience

When designing the presentation as a whole…

  • Use as few slides as possible  and only leave them up when needed.
  • Think of building up a large picture one piece at at time.
  • Look for sequences and cycles.
  • If you break it apart by putting something on a separate slide, reintegrate it back into the whole.
  • Label charts and graphs with the message of the data, not a description of it.

When designing the slides themselves…

  • Show how parts connect
  • Bigger is more important
  • Centre is more important
  • Sides are peripheral
  • Left is generally the past, right is generally the future (if you set it up that way)
  • Build up the picture in stages if it’s complex
  • Use arrows to show the flow of information or the steps in a process
  • Use words only when symbols won’t be understood without them, and make the text LARGE

I’m going to do some more research into the visual display of data and synthesise what I find out. I’m thinking these principles are going to look a little, ahem, naive in a few weeks…

What do you think – would some more help on this topic be useful, or has this already been done well by someone else? Where else do you suggest I look?

***

Comments from last week’s post about PowerPoint include:

The smart and lovely Ray Bigger:

PowerPoint is not, and never has been, the problem. Most ppt’s use 5%of it’s full capabilities and judging by the many, many presentations I have seen about the same % of people really understand how to use PowerPoint.

The very funny and insightful Jeff:

Great post. I am hoping that 2009 becomes the year of the great PowerPoint (and Keynote) revolt. It is time to come right out and say that slides seldom matter. It is the content and the skill of the presenter that matters. Content and skill are tough; PowerPoint slides are easy.

I would add one item to your Purposes list. That item is: PowerPoint makes people appear to be busy. Notice I didn’t say productive. The first steps of effective presentation design sort of look like day dreaming. Fire up PowerPoint and you get the feeling you are doing something.

The always thought-provoking  Natasha Golding:

If we were feeling really radical we could say that Powerpoint, and all the books and trainers that go along with it, is built around the fallacy that we lack the ability to impress or inspire without whizzy slides. Zooming out the big idea is that fundamentally we’re lacking and our only cure is to consume…

My question would be about aesthetics. Powerpoint, or SlideRocket, slides can provide a beautiful visual background for your stage. I do think that the environment you present in effects what the audience understand and remember of what you communicate. Visuals that don’t distract but bring in a sort of background emotional context for your message are enjoyable.

I’m concerned that if you totally stuck to the ‘only use it if you’d need to draw something in a conversation’ rule we risk developing a rather brutalist approach to presentations. We don’t want to take out all the fun and the beauty.

***

In other news:

I’m back in Singapore after a fun few weeks working in the UK. In fact, I’m typing this on the flight back home, before having a few days in Bali (thanks Airmiles).

Books:

I’ve finally gotten around to reading Clay Shirky’s Here Comes Everybody about how technology is affecting our capability for mass collaboration. V insightful.

Movies:

Slumdog Millionaire was totally worth it, though a little bit of a straight line.

Twilight totally wasn’t worth it, despite very pretty people. In fact, it was whilst watching Twilight that I started the notes on this article. Yeah, that good.

The Reader was beautiful and ambiguous (people – please stop showing me up by asking if it was as good as the book…)

The Women was a little disappointing but with a stream of great one-liners.

Milk is a freaking masterpiece.

Tech:

I am loving my new Samsung netbook. It’s tiny, light, fast and lasts 7 hours on a single charge. What’s not to love?

Oh, and my tiny Flip Mino camcorder is a dream. Makes my ‘have I got everything?’ list a little long, but it’s worth it.

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Links to books are often to Amazon for convenience and aren’t affiliate links (i.e. I don’t make any money from them). I’d much rather you ordered from an independent bookseller. If you’re in the UK, phone Kirsty the friendly bookseller at Westbourne Books on +44 1202 768626 – nine times out of ten she’ll get the book in the post to you within 24 hours. Tell her I referred you – it’ll make her laugh. (again – not on commission – she’s just my best book enabler…)



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