Archive for the 'Storytelling' Category

Spending the evening with Murderball champion Mark Zupan

On Saturday I met this guy – Mark Zupan.

He’s the star of a documentary called Murderball about wheelchair rugby or, more officially, Quad Rugby. Quad Rugby is a mean, angry, dangerous testosterone-y sport played by quadraplegics using specially adapted Mad Max style wheelchairs.

Murderball was a documentary made in 2004 about the sport following the USA team to the Athens Olympics. Mark has just come back from the Paralympics in Beijing (that’s the athletic kind, as opposed to the Special Olympics) with a Gold Medal (I got to hold it – inlaid with white jade, doncha know).  NYU Tisch screened the documentary, and then Mark took questions.

Mark’s a cool guy. I learned some things from watching the documentary and then from listening to him talk, including how to be a more interesting person, and how to encourage questions.

Here’s what I learned (see, I even spend my Saturday nights learning things for you. The dedication…)

What I learned from watching the documentary: the importance of story (again)

The documentary follows the formula of a Hollywood movie. By selecting certain events in the lives of the players, there are the goodies, the baddie, romance, sex, the last second tie-breaker games… Quad Rugby is an interesting subject on its own, but getting to know people on a personal level and then being caught up in a story is what makes us tick. Nothing to do with wheelchairs, everything to do with ‘What happens next?’.

In fact, I didn’t ask any questions as all I wanted to ask were ‘story’ questions. Really prying things like: “The movie showed a reconciliation between you and your best friend whose truck you were (unwittingly) thrown from. How are things between you?”

Someone else asked anyway.

What I learned from listening to Mark talk: how to be interesting

Mark is a really interesting guy. Me being me I couldn’t just leave it at that; I started to analyse what makes him interesting. Here’s what I came up with.

Make yourself someone we care about

(I’ve written about this before). Mark took a Q and A session after the screening. He spoke fluently and conversationallly for about 45 minutes, responding to questions naturally. A smart guy with a warm voice, he is able to keep our attention by being someone we feel that, if only we had more time together, we would be friends.

How might you do the same?

  • Be honest
  • Be a little revealing
  • Talk like a normal person

Get us involved in your story

Obviously the documentary did this in a little more detail than you would ordinarily have the time to do but letting us in on your story makes us more involved.

Something that has:

  • a setup
  • some conflicts/obstacles
  • a curiosity-building ending

It’s the only way. Enough bland corporate tofu. More spicy, personal, be-yourself-ness.

You can quote me on that.

What I learned from the Q and A: people need help coming up with questions

Mark cleverly told the audience of film students that they could ask anything they wanted about the process of putting the documentary together. And they did – questions about how the film-makers stopped the process from being intrusive, were some of the reaction shots actually reactions to that event, what was it like being filmed as the subject… I think this is a good thing – setting up the parameters for what people might ask questions about is a good idea. It takes a bit of effort sometimes to come up with something to ask, or to narrow down what you might want to ask. Making it clear what’s ‘in’ and what’s ‘out’ can help, I think.

Like what you’ve read? Want to keep up-to-date with my articles without having to remember to visit this website? Sign up for email updates to have every post arrive straight in your inbox, or subscribe to the RSS feed. If you’re not sure what subscribing entails, click here for my plain English explanation.

Related posts:

~ Making people care about what you’re saying

~ Learning storytelling from movies

~ Telling stories

~ 3 reasons why you should plan conversations, not presentations

Taking Nigella Lawson to bed – learning story telling from how-to writers

via Kaptain Kobold

Despite being 99.95% against scripted presentations (and I’m lying about the .05% to seem fair-minded) I do think we can learn a lot from writers and the practice of writing.

I love how-to books, always have. But bare instruction holds no interest for me. I want to hear the voice of the person talking, and their stories.

I took Nigella Lawson to bed the other night – her cookery books are made to be pored over, not just cooked from. My copy of Domestic Goddess is covered in post-its and scone dough.

Stephanie Pearl-McPhee’s writing about knitting is so good I don’t want to waste it.

Then there’s Randy Halberstadt on jazz piano.

Marilyn Paul on becoming organised.

Brad Warner
on hardcore punk zen.

These are just some that are by my bed right now.

All of them write like they’re in conversation. With me.

All of them tell stories. Continue reading ‘Taking Nigella Lawson to bed – learning story telling from how-to writers’

Using stories in business presentations is not as simple as it looks

The Sunday before last, 12 intrepid people honoured me by giving up their afternoon to explore the topic of story in business presentations.

I’d been marinating in research about storytelling for a few weeks, so on Sunday morning I put on my at-home glasses, sat on the sofa next to the cat and started gathering my thoughts.

In ten minutes I had this:

Story telling in business turns out to be more complex than I thought…

Expect some posts from me as I explore why it is that story makes people interesting, and also why we, at times, resist it.

My aim is to come up with some solid advice that means you can use story and anecdote without sounding like a vicar, ‘Something interesting happened to me on the way here this morning…’ or coming up with stretched metaphors, ‘And the spokes on the wheels of the bus are…’

Please don’t expect textbook advice. I’m more excited about putting some stuff out there that makes you share your thoughts, and together we can discover how this works.

Sound good?

In the meantime, here are some related posts on story:

~ Resources on story in business presentations

~ Telling stories

~ The president of East Timor is a great speaker

~ Learning storytelling from movies

Like what you’ve read? Want to keep up-to-date with my articles without having to remember to visit this website? Sign up for email updates to get every post arrive straight in your inbox, or subscribe to the RSS feed. If you’re not sure what subscribing entails, click here for my plain English explanation.

Resources on storytelling in business presentations

Our monthly presentation focus class this Sunday is on using story in business presentations.

Seems to be a hot topic this week.

Here’s a short article about anecdotal evidence potentially trumping statistics.

Scientific American published a longer article on the effect of story on human psychology.

And, for those really, really interested in how stories are structured, here’s an article that lists some books, plus a LOT more in the comments section.

Just in the spirit of sharing…

Useful?

Like what you’ve read? Want to keep up-to-date with my articles without having to remember to visit this website? Sign up for email updates to get every post arrive straight in your inbox, or subscribe to the RSS feed. If you’re not sure what subscribing entails, click here for my plain English explanation.

Related posts

~ Telling stories

~ Learning storytelling from movies

~ The president of East Timor is a great speaker

Presenting detailed but necessary info without people dying from boredom

I was doing a talk for the Small Business Group for the main women’s networking group here in Singapore.

One of the participants brought up the topic of how to convey admin-type information.

You can’t always have life-changing content, so here’s my thoughts on when you have less than thrilling things to convey.

Continue reading ‘Presenting detailed but necessary info without people dying from boredom’

Dealing with people’s expectations of your profession

One thing that’s important as a specialist is to confound people’s negative expectations of what a person like you is like.

We were training some senior technical specialists in the UK last week, and I was watching their final presentations. One of the major things I noticed was the most successful sessions were ones that dealt with the expectation that an IT specialist would be very focused on their technology to the exclusion of all else. It made an enormous difference when they spoke about the business issues, how the technology fitted into the lives of the people they were speaking to, and used non-technical language.

People will have certain expectations of what a person like you will be like.

If you’re in IT, they will expect someone who is smart but geeky, interested in the nerdy features of their system, and very detail-orientated. If you’re in marketing or PR, you’re interested in making pretty lies, not in telling the truth. If you’re in HR, you’re either touchy-feely, or overly concerned for regulations (depending on what type of HR department the company has!). If you’re a financial advisor, you’re only interested in the sale, and not in genuinely looking after people. If you’re an accountant, you’re boring. If you do anything even vaguely un-mainstream, you’re a bit woo-woo.

When dealing with people’s internal circus (what they’re thinking and feeling about you and your topic), it is often useful to first acknowledge their concerns by stating them out loud, then dealing with them.

With these types of preconceptions, I think it’s better to just be different. If you say, ‘Well, a presentation from an accountant, I bet you think this is going to be pretty tedious!’, it may be that some of the people you’re talking to weren’t thinking that. Also, you’re setting the bar pretty high – a bit like saying, ‘Let me tell you a funny story – you’re gonna love this…’

Much better to just be more interesting by taking the time to telling stories from your life and making sure that everything is super-relevant to their current situation.

Tacitly confounding people’s expectations in this way can leave them pleasantly surprised, and move you a step closer to delivering a presentation they will listen to, talk about and act upon.

Telling stories

I’m doing some thinking around storytelling, and will be posting some thoughts soon.

In the meantime, here’s a concise bit of advice from Susan Trivers about incorporating stories into a presentation

Look around you at the news of the world. In tragedies and in triumphs there are stories of human nature that should spark your thinking. How do parents go out in front of their communities when they’re overcome with grief? Thousands of activists will travel miles at their own expense to share their message. There are sports figures, and political leaders and business executives who face difficulties and turn them into opportunities.

I’m not recommending that you tell these stories, because they are not your own. I am recommending that you let your mind wander over your own life and you’ll suddenly be reminded of a time when you experienced something similar and acted in an inspiring way. Think relevance rather than replication.

The three essential elements of a story are:

1. Crisis
2. Obstacles to overcoming the crisis
3. Resolution

When you remember your own stories, identify the three elements. Craft your story using dramatic language, short phrasing and the active voice. Then end the story with a quick lesson learned. Now you’ve found an inspiring story you can take to your audiences.

I particularly like ‘Relevance, not replication’.

Presentation Analysis: Jill Bolte Taylor – My stroke of insight – a neuroanatomist experiences her own stroke from the inside

This is an analysis of Jill Bolte Taylor’s extraordinary presentation on her experience of having a stroke.

Presentation on TED.com:

http://www.ted.com/talks/view/id/229

This presentation is possibly my favourite presentation of all time.

Jill is a neuroanatomist who experienced a stroke in her left hemisphere, and was able to map what was happening to her from the inside.

Things to note about Jill Bolte Taylor’s presentation on a technical level include:

  • Establishing credibility
  • Creating curiosity
  • Storytelling
  • Systematically using the space, her physicality and the voice
  • Visual aids

This is how she does it. Continue reading ‘Presentation Analysis: Jill Bolte Taylor – My stroke of insight – a neuroanatomist experiences her own stroke from the inside’

The president of East Timor is a great speaker

On Friday I went to a gala dinner hosted by the Foreign Correspondents’ Association of Singapore. The after-dinner speaker was Dr Jose Ramos-Horta, the president of Timor Leste, or East Timor.

In case you’re not aware, Dr Ramos-Horta survived an assassination attempt in February. This was his first trip out of the country since he returned for recuperation.

By using personal anecdotes with which we could identify, the president of the smallest country in Asia managed to make us feel like if we were only to spend a couple of hours together, we’d become good friends.

Firstly, he let us know that he had only handwritten notes for his talk rather than formal remarks. This was because, even though he has the budget for first class flight, the airline he flew with didn’t have even business class seats, and when the person in front reclined his seat, the Doctor couldn’t get his laptop open…

He told the tale of the assassination attempt beautifully, with an extraordinary amount of detail that only a skilled story-teller would give. He even talked about the dream he had during the coma, and the one nightmare he had had since.

Hello! The president of a country told us about his dreams and nightmares – you don’t get much more intimate than that.

He spoke of how he had bargained with God as a young student, letting God know that if he passed a written exam that meant he didn’t have to do the oral exam, young Jose would go to church every day, but if he had to take the oral exam, he would only attend on Sundays.

Well, even though he had not studied hardly at all, he passed the exam. Jose didn’t fulfil on his side of the bargain. Perhaps the assassination attempt all these years later was God’s revenge, he wondered.

And so it continued.

It was one of those interesting situations where showing apparent weakness, and humility, led us to see a strong man who spoke from the heart.

I have no idea of his skills as a leader (a bit of loose cannon, I wouldn’t wonder), but I left feeling he was a smart, warm man. A big part of that was his intimate conversational style of presenting and him risking showing us apparently unedited parts of his private life.

Something to think about next time we start editing our life in order to create an impression of strength…

Learning storytelling from movies

At the weekend, I went to see Speed Racer. Now, it’s about as fun and as serious as a Ben and Jerry’s Strawberry Cheesecake milkshake, but I learned a lot.

I’m a big believer in feeding your pattern-maker (the adaptive unconscious – the part of the mind that looks for the patterns in the data, made famous by Malcolm Gladwell in his book Blink). The bigger database that this part of the mind has, the better instincts (sorry, Malcolm) you have in a situation. So by pointing your attention towards the things you want more of, you can then produce those results more easily.

In terms of communication skills, this requires you to have what I call a meta-awareness, a dual awareness of both the content of what you’re experiencing and its structure.

Having this meta-awareness means you can then have a better instinct about how to tell your stories.

This is part of the reason for the presentation analysis posts on this blog (Joshua Klein’s Wisdom of Crows being the first one). My aim is for you presenters to gain the tools to be able to feed your pattern-maker with how someone does great presentations (see my article ‘How to Radically Improve your Presentation Skills Without Saying a Word’ for more details).

This meta-awareness can be applied in any context you’re interested in. I’m coming up to publish my second book, so I spent an illuminating 30 minutes with Natasha Golding the other day in Borders, going through the business section, the self-help section, the fiction section, and looking at which books caught our eye, which we picked up, which we put back. We learned a lot about titles, cover design, author photos (an author photo that doesn’t match the book can make me put it back on the shelf), text size, first line…

It’s about developing a fascination with what works, how you’re being affected unconsciously, and asking yourself how you can wake up and be conscious of those effects.

Storytelling is vital to good writing (fiction and non-fiction) as well as in presentations. Keeping an awareness of how the story is structured can be very instructive.

Now I know that some of you like to keep the magic of movies. I get that. In fact, if a movie is really magical, I just drop all the way in.

However, most movies aren’t pure gold. This way you can enjoy an okay movie, and improve your communication skills at the same time.

And personally, I find that the magic is even greater when I see the craftsmanship of the product. In short, I’m one of the nerds who enjoyed Peter Jackson’s ‘making of’ documentaries for Lord of the RIngs almost as much as the movies themselves.

You can use movies like Speed Racer, which was hardly complex, as a learning device to track how a story is set up, what draws you in, how you get to know the characters, what makes you sit up, what makes you wary, what makes you sigh.

It can be particularly interesting to notice when your sense of story is satisfied, and when it is obstructed. Notice the disappointment and frustration of a mangled ending, or the satisfaction of all the loose ends being tied together.

If you really want to get into this, THE most accessible book on movie story structure is ‘Save the Cat’ by Blake Snyder which gives you everything you need to know about why really good popular movies are so satisfying.
It’s also amazing to map how very different movies are actually the same movie when you move above the content and look at the sequence of scenes.

Quick starts for next time you’re at the movies:

First 60 seconds – What’s this movie like? What’s the tone/genre/setting? How was that done?

First 10 minutes – Who’s been introduced? What are they like? Who is this movie about? What’s the main plotline of the movie? How was that set up?

Last 5 minutes – How are the loose ends being tied up (feel your craving for that)? How does the end scene mirror the first scene? What has changed for the main character? How is this being signalled?

Notice particularly this last one. When you’re telling a story from your life, make it clear how you changed from the start to the end. That is classic storytelling straight from Aristotle’s Poetics.

Next Page »



Follow

Get every new post delivered to your Inbox.