Archive for the 'Presentations=conversations' Category

Never how you planned it

People often try to complain to me that their presentation wasn’t how they planned it.

They forgot a point/story/clever thingy, or something.

If you’re doing it well,  it should never be exactly how you planned it.

If a presentation is exactly how you planned it, you’re working from a script and aren’t responding to the people in front of you.

This is the Presentations As Classical Music paradigm: presentations are a piece of Mozart (yuh – you should be so lucky) that need rehearsing and rehearsing and rehearsing until you remember the whole ‘script’. You can tell someone from this school as they talk about ‘writing a speech’.

Continue reading ‘Never how you planned it’

Speaking It Real – A Challenge For Professional Speakers

How important is authenticity for speakers?

On Tuesday night, I was asked to speak to the members of Asia Professional Speakers  – Singapore. (Here’s the blurb, if you’re interested – pdf - scroll down…). It was (bizarrely) my first meeting as a member – they turn out to be a lovely bunch of people!
I chose to speak about authenticity as I’m increasingly aware that rehearsed, polished talks aren’t necessarily the way to go.
Here are my thoughts – in ascending (decending?) order of weirdness.

(Bear in mind these thoughts were aimed at people who make a living at speaking – I tend to hold them to a higher standard as they are being paid for their speaking expertise. And this isn’t a transcript of what I said – no script, see? – but the same thoughts expressed again.)

If you really want to make a difference, is a talk the best way?

I am pretty strong about focusing on behavioural outcomes – specifying in advance what you want people able and motivated to do as a result of your communication. Most professional speakers declare that they are in it to make a real difference in the world, but I’m not sure if delivering a speech is the most effective way of doing that.

Continue reading ‘Speaking It Real – A Challenge For Professional Speakers’

PowerPoint: We’ve been fooled…

It’s all gotten out of control and it’s time we came to our senses.

PowerPoint is a red herring

I’ve been asked by Olivia Mitchell what I would like to see happen with PowerPoint in 2009 in response to this rant post.

The biggest blessing for business presentations would be for us to put PowerPoint into perspective.

No one says ‘the slides’

If you were sitting in on of our masterclasses in presentation skills, towards the beginning I would ask you to partner up with someone else and recall some excellent speakers (people who inspired you, or who were at least interesting or memorable). With a marker and a pack of Postits,  you would then have 5 minutes to write down, one concept per PostIt, the different things that those speakers did that made them interesting or inspiring.

All sorts of areas come up: passion, voice, gesture, story, using ordinary language… a whole variety of things (which we would then go on to cluster together and use as a reference).

I bet you wouldn’t have said ‘Good slides’.

In amongst all of those thousands and thousands of Postits in all these years, never has anyone written ‘Good slides.’ Ever. Eh-ver.

Red herring

PowerPoint is a technological red herring. It puts us off the scent because it fulfils so many psychological and emotional needs for the speaker.

Currently I see PowePoint being used to for four different purposes:

  1. As a tool to plan presentations.
  2. As autocue/prompt for the speaker.
  3. As documentation for people to take away with them, or for people who couldn’t attend the presentation.
  4. As a visual aid during the session.

For everything but the last one, PowerPoint fares very poorly.

And as most people want to hide when they’re presenting, making a big ol’ screen the centre of attention just feels safer than having all the eyes on you.

PowerPoint matters less than we think

In terms of impact, slides have as much impact as the the fonts and the layout of a document.

If you gave me a document in Comic Sans, or Papyrus, it might put me off. No paragraphs, or all in 6 point, or lots of seplling mstkeas and, you’re right, it would distract me.

But the main cause of success or failure is the content of the communication and the way it is structured.

We focus on PowerPoint because it’s obvious

So much training and discussion is placed on ‘the slides’ as they are the most quantifiable and standardisable (sorry) aspect of presentations.

However, presentations are an unnatural form of communication taking place at the beginning or in the middle of longer, complex conversations, attempting to have an impact on messy, difficult-to-control human relationships.

Let’s keep the slides in perspective.

My 2009 PowerPoint wishes

Actually, sod ‘wishes’. In 2009, I decree that presenters:

  • Place more focus on the planning and structure of presentations, including educating themselves a little in the psychology of communication.
  • Plan by concentrating on the people being communicated with, rather than the output of the speaker, definitely away from the computer.
  • Make handouts in Word (or a package designed for producing printed material), make speaker notes on paper/cards, and follow the Lightheart visual aid rule (“You only need a visual aid in a presentation if you would need one in conversation”).
  • Use the B key more often.

What do you reckon? Am I off-beam here? Are the slides more relevant than I’m giving them credit for? Leave a comment, do.

In other news:

We have had a busy Christmas in the UK, including 4 days doing the Christmas markets in Berlin, and now Stuart is back in Singapore. I’m staying here until the end of January, doing some work whilst spending time with our poor abandonded families, including teaching both Mum and Mum-in-law how to use their new laptops.

I’m reading and loving Anathem, Who Would You Be Without Your Story? and Save The Cat Goes to the Movies. I’m also brushing up my German with fab new ipod stuff (3 separate links there). Keeping me company in my cold, lonely attic flat (poor tropical flower that I am) are Skins and Star Trek: TNG series 1.

Oh, and Australia was a fantastically exhausting,  epic romp. Me and the Mum-in-law laughed, cried, cheered, booed and, at one point, grabbed each other and looked through our fingers. Just when you think it’s over, it really starts. Loved it.

(Loosely) related articles

~ 13 reasons why slideshow presentations are stupid and evil

~ Marinading the big lump of clay – getting presentation material together

~ How to review your presentation: Two things people get wrong

~ Presentation Analysis: Jill Bolte Taylor – My stroke of insight – a neuroanatomist experiences her own stroke from the inside

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13 reasons why slideshow presentations are stupid and evil

  1. Slideshows perpetuate the idea that a presentation is linear, rather than full of variables

    Talking to people is way less linear than, say, putting a pizza in the oven.

  2. PowerPoint was created by developers and is now ruling the way we communicate

    Whilst I respect IT people to develop IT stuff, I’m staying in charge of my own communication, thank you very much. (Oops, did I just offend my main clients?)

  3. Slideshows perpetuate the idea that you can plan an interaction in detail in advance

    Do you script your conversations? If you do, you’ve read too many 1950s sales books.

  4. Slideshows encourage you to ignore the people in front of you

    Must follow slides. Must. Follow. Slides.

  5. Slideshows encourages performance rather than communication

    And generally bad performance, at that.

  6. Slides make you up the formality of your language, rendering you more difficult to listen to

    Remember: conversational is better.

  7. Slideshows make you think you can deliver other people’s presentations

    You can’t. No really.

  8. Slideshows mean someone else thinks they can write your presentation

    They can’t. No. Really really.

  9. Slideshows encourage recycling of half-examined ideas for what is actually a new audience

    The ‘What slides can a re-use’ or ‘How can I treat people like canned goods’ travesty.

  10. Slideshows make people stand and talk in the dark

    Hello? That’s not just evil. That’s insane.

  11. Slideshows make you feel like when you’ve got the slides ready, you’ve got your talk ready.

    That’s like thinking that because your windscreen is clean, you’re going to have no traffic. Or because your DVDs are in alphabetical order, it’s not going to rain for a week.

  12. Slideshows make you talk in headings and sub-headings

    Yeah, because that works so well in reports, essays and academic documents. Such successful models to copy.

  13. Slideshows mean everyone, all over the world, is delivering the SAME PRESENTATION

    Or at least it makes your listeners feel that way.

Enough with the slideshows already. Enough. ENOUGH!

Anything to add?

Learn to plan for sensible visual aid use with my free e-book ‘Rapid Presentation Planning – be ready with a smart presentation in hours not weeks’ by clicking here. No strings.

Like what you’ve read? Want to keep up-to-date with my rants articles without having to remember to visit this website? Sign up for email updates to have every post arrive straight in your inbox, or subscribe to the RSS feed. If you’re not sure what subscribing entails, click here for my plain English explanation.

Related tirades posts

~ The only book to read about designing PowerPoint slides

~ 3 reasons why you should plan conversations, not presentations

~ 3 reasons why you should deliver your presentation like it’s a conversation

photo courtesy of alice_c

Spending the evening with Murderball champion Mark Zupan

On Saturday I met this guy – Mark Zupan.

He’s the star of a documentary called Murderball about wheelchair rugby or, more officially, Quad Rugby. Quad Rugby is a mean, angry, dangerous testosterone-y sport played by quadraplegics using specially adapted Mad Max style wheelchairs.

Murderball was a documentary made in 2004 about the sport following the USA team to the Athens Olympics. Mark has just come back from the Paralympics in Beijing (that’s the athletic kind, as opposed to the Special Olympics) with a Gold Medal (I got to hold it – inlaid with white jade, doncha know).  NYU Tisch screened the documentary, and then Mark took questions.

Mark’s a cool guy. I learned some things from watching the documentary and then from listening to him talk, including how to be a more interesting person, and how to encourage questions.

Here’s what I learned (see, I even spend my Saturday nights learning things for you. The dedication…)

What I learned from watching the documentary: the importance of story (again)

The documentary follows the formula of a Hollywood movie. By selecting certain events in the lives of the players, there are the goodies, the baddie, romance, sex, the last second tie-breaker games… Quad Rugby is an interesting subject on its own, but getting to know people on a personal level and then being caught up in a story is what makes us tick. Nothing to do with wheelchairs, everything to do with ‘What happens next?’.

In fact, I didn’t ask any questions as all I wanted to ask were ‘story’ questions. Really prying things like: “The movie showed a reconciliation between you and your best friend whose truck you were (unwittingly) thrown from. How are things between you?”

Someone else asked anyway.

What I learned from listening to Mark talk: how to be interesting

Mark is a really interesting guy. Me being me I couldn’t just leave it at that; I started to analyse what makes him interesting. Here’s what I came up with.

Make yourself someone we care about

(I’ve written about this before). Mark took a Q and A session after the screening. He spoke fluently and conversationallly for about 45 minutes, responding to questions naturally. A smart guy with a warm voice, he is able to keep our attention by being someone we feel that, if only we had more time together, we would be friends.

How might you do the same?

  • Be honest
  • Be a little revealing
  • Talk like a normal person

Get us involved in your story

Obviously the documentary did this in a little more detail than you would ordinarily have the time to do but letting us in on your story makes us more involved.

Something that has:

  • a setup
  • some conflicts/obstacles
  • a curiosity-building ending

It’s the only way. Enough bland corporate tofu. More spicy, personal, be-yourself-ness.

You can quote me on that.

What I learned from the Q and A: people need help coming up with questions

Mark cleverly told the audience of film students that they could ask anything they wanted about the process of putting the documentary together. And they did – questions about how the film-makers stopped the process from being intrusive, were some of the reaction shots actually reactions to that event, what was it like being filmed as the subject… I think this is a good thing – setting up the parameters for what people might ask questions about is a good idea. It takes a bit of effort sometimes to come up with something to ask, or to narrow down what you might want to ask. Making it clear what’s ‘in’ and what’s ‘out’ can help, I think.

Like what you’ve read? Want to keep up-to-date with my articles without having to remember to visit this website? Sign up for email updates to have every post arrive straight in your inbox, or subscribe to the RSS feed. If you’re not sure what subscribing entails, click here for my plain English explanation.

Related posts:

~ Making people care about what you’re saying

~ Learning storytelling from movies

~ Telling stories

~ 3 reasons why you should plan conversations, not presentations

3 reasons why you should deliver your presentation like it’s a conversation

Photo via Kris Hoet

In the comments to 3 reasons why you should plan conversations, not presentations, Natasha and Gabrielle talked about the benefits of not only preparing a presentation like it was a conversation, but delivering it that way.

Just off the top of my head, there are three big reasons why delivering a presentation like it’s a conversation does good things.

  • Talking, not performing
  • Not audience – conversation partners
  • Informal=high status

Here’s what I mean.

Continue reading ’3 reasons why you should deliver your presentation like it’s a conversation’

3 reasons why you should plan conversations, not presentations

3 reasons you should plan conversations, not presentations

There are three main ways why it’s useful to prepare a business presentation like it’s a conversation.

It stops you missing the mark by being overly formal, you don’t expect to be able to completely control the interaction, and it helps prevent moronic overstatement.

Continue reading ’3 reasons why you should plan conversations, not presentations’



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