Archive for the 'Motivation' Category

Focusing on your outcome without manipulating people

I need your advice, please.

Recently as I write and speak about the five planning questions from Rapid Presentation Planning (the e-book available at Cobalt), I’ve been increasingly uncomfortable with Question Two:

What do you want people to being doing differently when you’re finished?

Planning backwards from the response you’re looking for is important. It mirrors Covey’s ‘Start with the end in mind’ principle from the 7 Habits.

However, deciding what response you want people to have is dodgy for a couple of reasons.

Continue reading ‘Focusing on your outcome without manipulating people’

Studies show that respect, listening and shared values matter more than results

As a communication specialist, I’m particularly interested in surprising information about the effects of communication. I’m fascinated by those books like The Tipping Point, Blink, How We Know What Isn’t So, Freakonomics… the books that explore the irrational in human behaviour.

I’ve been talking recently about how we should be extremely clear and honest in our dealings, both in business and in our personal lives. This doesn’t mean that you spill every thought that passes through your mind, but it does mean you don’t hide things deliberately to make someone feel differently about you and your recommendations. I dubbed this concept ‘radical transparency.’ (I found out today Andy Beal got there first…)

I figure that all relationships fare better when everyone knows exactly where they stand.

Well, it turns out that I may be mistaken in how much this creates good feeling between people.

Continue reading ‘Studies show that respect, listening and shared values matter more than results’

Presenting detailed but necessary info without people dying from boredom

I was doing a talk for the Small Business Group for the main women’s networking group here in Singapore.

One of the participants brought up the topic of how to convey admin-type information.

You can’t always have life-changing content, so here’s my thoughts on when you have less than thrilling things to convey.

Continue reading ‘Presenting detailed but necessary info without people dying from boredom’

Making people care about what you’re saying

I was watching Raiders of the Lost Ark last night for the first time in 20 years (1981, people!… I know, I know…), and it struck me that you can kill as many baddies as you want, as we don’t see them as people, but as members of a category.

There’s a danger here that writers and speakers need to be aware of.

We don’t easily care about categories (unless it’s ‘our’ category). We do care about the individuals.

That’s why filmmakers and storytellers (and politicians… Hillary and Obama, anyone?) have to make sure that the ‘bad’ individuals in their story are thoroughly evil, otherwise we care when they have bad things done to them.

Which leaves who? Indie and Marion, maybe John Rhys Davies.

In fact, one of the major flaws I see in movies and novels is not making us care about the characters. We’ll get 45 minutes into a movie and Stuart and I will turn to each other and go, ‘Who are we meant to care about?’

So, when you’re writing and speaking, it becomes obvious that if you want people to care about you, you gotta be an individual. If you’re speaking as a representative of a company, or as a role (accountant, salesperson, mother, coach), we don’t care if you get killed off in the first 5 minutes.

Don’t be a disposable extra. Be your weird strange self, and we might follow you through to the end.

Presentation analysis – Joshua Klein talks about the wisdom of crows on TED.com

In this Ted.com talk, Joshua Klein talks about his vending machine for crows and how it and machines like it might create mutually beneficial relationships between humans and the animals who live side-by-side with them.

This is the first in a series of articles about how good presenters do what they do.

Where Joshua is particularly strong is:

  • Establshing himself as a likable expert
  • Arousing curiosity
  • Answering our unspoken questions
  • Using story/anecdote
  • Use of visual aids

So how does he do that?

Continue reading ‘Presentation analysis – Joshua Klein talks about the wisdom of crows on TED.com’



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